Privacy Policy

Effective Date: July 10, 2024

Close With Herb LLC ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website, particularly when you submit property details and consent to receive SMS messages from us.

1. Information We Collect

When you fill out the property details form on our website, we may collect the following types of information:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Property Information: Details about your property, such as its address, type, size, features, and any other information you choose to provide in the form.
  • SMS Consent Information: Your explicit consent to receive SMS messages from Close With Herb LLC.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Respond to Your Inquiries: To contact you regarding your property submission and to discuss potential offers or solutions.
  • To Send SMS Messages: If you have opted-in, to send you SMS messages related to your property inquiry, updates, offers, and other relevant communications from Close With Herb LLC.
  • To Improve Our Services: To understand your needs and improve our website, services, and outreach efforts.
  • For Internal Business Operations: For administrative purposes, record-keeping, and to comply with legal obligations.

3. SMS Messaging - A2P 10DLC Compliance

By checking the box consenting to receive SMS messages, you agree to the following:

  • Consent to Receive SMS Messages: You explicitly consent to receive recurring SMS (text) messages from Close With Herb LLC at the phone number you provided. These messages may include information about your property submission, potential offers, status updates, and other relevant communications.
  • Message Frequency: Message frequency will vary depending on the status of your property inquiry and our communication needs.
  • Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details.
  • Opt-Out/STOP: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. You may also reply "HELP" for assistance. After you send "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text "START" and we will start sending SMS messages to you again.
  • Support/HELP: For support, reply "HELP" to any message or contact us at [Your Phone Number for Support] or [Your Email Address for Support].
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • No Purchase Necessary for Consent: Your consent to receive SMS messages is not a condition of purchasing any property or service from us.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., SMS messaging platforms, CRM software). These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • For Legal Reasons: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Close With Herb LLC, (c) act in urgent circumstances to protect the personal safety of users of the website or the public, or (d) protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices

  • SMS Opt-Out: As described above, you can opt-out of SMS messages at any time by replying "STOP."
  • Accessing and Updating Your Information: If you need to access, correct, or update your personal information, please contact us at [Your Email Address for Privacy Inquiries].

7. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Close With Herb LLC

838 Walker Road Suite 21-2 (street), Dover, Delaware, 19904, US

+1 844-727-0702

enquiries@closewithherb.com

https://www.closewithherb.com/